Privacy Policy
Last updated: February 2026
SwiftTransfer, operated by 16591426 Canada Inc. ("we", "us", or "our"), a registered Money Services Business (MSB #C100000706), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our remittance service.
Information We Collect
We collect the following personal information when you use SwiftTransfer:
Full name, email address, phone number, and date of birth
Residential address (street, city, province, postal code)
Occupation
Identity verification documents (processed via our KYC partner)
Transaction details (amounts, recipients, dates, payment references)
Why We Collect This Information
We collect and use your information to:
Process your money transfers from Canada to Burundi
Verify your identity as required by Canadian anti-money laundering regulations (PCMLTFA/FINTRAC)
Communicate with you about your transactions and account
Improve our services and prevent fraud
Third-Party Sharing
We share your information only with the following trusted partners, as necessary to provide our service:
Supabase: secure database hosting and authentication
Sumsub: identity verification (KYC)
Paytrie: payment processing (CAD payments via Interac e-Transfer)
Resend: transactional email delivery
We do not sell your personal information to any third party.
How We Protect Your Data
We implement industry-standard security measures including encryption of sensitive data, secure authentication, and row-level security policies on our database. Access to your data is restricted to authorized personnel only.
Data Retention
We retain your personal information for as long as your account is active and for a minimum of 5 years after your last transaction, as required by Canadian financial regulations (PCMLTFA). You may request deletion of your account, subject to these regulatory requirements.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
Access your personal information
Request corrections to inaccurate information
Withdraw consent (subject to legal obligations)
File a complaint with the Office of the Privacy Commissioner of Canada
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].